Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user help team is taught to quickly take care of all Linux shared website hosting users’ inquiries and help questions. Via our ticket system, you’ll be able to send your question and a support crew fellow member will, no doubt return to you in only maximum one hour. In actual fact, practice indicates that the ordinary reaction time period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is offered by a team of qualified techs that are able to reply to your issue as fast as possible. You can speak to the tech support team by opening a customer assistance ticket from your Site Control Panel or by sending us an e–mail message. On business days, you can also contact us on the phone or use the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require assistance while operating within the Control Panel, you are able to always just click the Help control key and find your question in the variety of posts that will come up. We have also turned the vast majority of articles and reviews into video clips. The catalogue of educational videos will come up if you pick the Videos option present in the top right angle.