A 99.9% Server Uptime
The chief advantage of developing your own shared website hosting system is that you do not need to worry about compatibility issues – you set up a particular set of software apps in such a way so as to be compatible with a particular set of hardware elements. The final outcome is something way more solid and reliable, since there are much less potential chances of failure. We have set up our cloud hosting system atop tried and trusted hardware elements coupled with a strongly modified version of SELinux in order to create a totally secure environment for your personal web sites.
Because of this, with each of our Linux shared website hosting packages we give you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
If you’d like to provide a high–performance hosting service, you can barely depend on the default network configuration in a datacenter. We’ve built our very own custom internal network in an effort to ensure a faster–than–light connection speed with the rest of the world.
And because of this, no matter which datacenter facilities you select: our US data center, our UK data center, in our data center FI, in our Eastern Europe data center or our AU data center, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is valid for all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are unsatisfied with our web hosting services, or if you think that they are insufficient, or if you decide that you should have a Linux VPS hosting rather than a cloud hosting plan – you will get your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have total control of your domains even when you cancel your account with us.
24/7 Technical Support
If you have ever had to wait for hours for a response, you know how infuriating this can be, particularly if your website is at stake. That is why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our customer service technicians will be at your disposal and they will answer you within 1 hour. And the best part is that their average response time is below 20 minutes!