Installation And Troubleshooting

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One of the usual reasons to get a server of your own is that you shall have comprehensive control over the software environment and you can install anything you would like. This will permit you to run programs that require specific software to be present on the server, which is not possible with a shared Internet hosting server where you'll be able to install software only in the account, but not on a root level. If you aren't very familiar with this type of matters, however, you could come across problems because managing a hosting server of your own is different from managing a conventional shared hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, so our administrators will be able to deal with a variety of tasks which should be carried out or can resolve many issues that you could encounter.

Installation and Troubleshooting in VPS Hosting

You can add the upgrade with several clicks whenever you require it and regardless of the virtual private servers plan that you have picked. This may be done either during the order process when you think that you will require assistance from the very start or later on from the VPS billing CP in the event that you have difficulties with any program on the server. Our expert administrators can install or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade includes sixty minutes of custom work and you can use it whenever you want. Most tasks take less than that, so the remaining time will be available for the future and you shall be able to see it within the billing Control Panel constantly. You could use the upgrade as a separate service or on top of the thirty minutes of custom work which are part of our Managed Services upgrade.

Installation and Troubleshooting in Dedicated Web Hosting

You'll be able to add the upgrade to any one of the Linux dedicated web hosting which we offer at any time that you need it. If you need some custom work from our admins right after your hosting server is prepared, you could acquire the upgrade during the hosting server signup procedure, or if you need something to be executed later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service offers one hour of work from our admins on your machine, so if you face any difficulties to install a third-party piece of software or some application gives errors and does not work the way it should, our specialists will be able to help you in a very timely manner. If a task takes less than an hour, the rest of the time shall be available for future tasks and you'll be able to see it within the billing area. This upgrade is ideal in the event that you do not have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the 30 min custom work it features.